BlackBerry Z10

You can't use Wi-Fi - BlackBerry Z10

Cause 1 of 4: Wi-Fi isn't turned on in your phone

If Wi-Fi isn't turned on in your phone, you can't find a Wi-Fi network.

Solution: Turn on Wi-Fi.

Step 1 of 2

Turn Wi-Fi on or off

Slide your finger down the display starting from the top edge of your phone.
Press the field next to Wi-Fi to turn the function on or off.

Step 2 of 2

Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.

Slide your finger down the display starting from the top edge of your phone.
Press the field next to Wi-Fi to turn the function on or off.

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.