BlackBerry Z10

BlackBerry Z10

You can't check your voice messages - BlackBerry Z10

Cause 1 of 4: The voicemail number isn't saved in your phone

To listen to your voice messages, you need to save the voicemail number in your phone.

Solution: Save the voicemail number.OR Call 171 to check your voice messages.

Step 1 of 7

Find "Voicemail"

Press the call icon.
Slide your finger down the display starting from the top edge of your phone.

Step 2 of 7

Find "Voicemail"

Press Settings.

Step 3 of 7

Find "Voicemail"

Press Voicemail.

Step 4 of 7

Save the voicemail number

Press the field below Access Number.

Step 5 of 7

Save the voicemail number

Key in (prefix) 5 (your phone number) and press enter.

Step 6 of 7

Save the voicemail number

Press Back.

BlackBerry Z10
Step 7 of 7

Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.

1 Find "Voicemail"

Press the call icon.
Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press Voicemail.

2 Save the voicemail number

Press the field below Access Number.
Key in (prefix) 5 (your phone number) and press enter.
Press Back.

3 Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.
BlackBerry Z10

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