BlackBerry Z10

BlackBerry Z10

Back up phone memory - BlackBerry Z10

Read help info

Before updating your phone's software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects or crashes. Follow these instructions to back up the phone memory.

BlackBerry Z10
Step 1 of 10

Install BlackBerry Link

Go to http://worldwide.blackberry.com on your computer.
Find the download section on the web page to download BlackBerry Link.
Download and install BlackBerry Link on your computer.

Step 2 of 10

Select USB connection setting

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Step 3 of 10

Select USB connection setting

Press Storage and Access.

Step 4 of 10

Select USB connection setting

Press USB Connections.

Step 5 of 10

Select USB connection setting

Press Connect to Windows or Connect to Mac depending on the operating system on your computer.

Step 6 of 10

Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

Step 7 of 10

Back up phone memory

Start the program BlackBerry Link on your computer.

If the software has been updated, there may be some differences in relation to these instructions.
Step 8 of 10

Back up phone memory

Click your phone.

If the software has been updated, there may be some differences in relation to these instructions.
Step 9 of 10

Back up phone memory

Click the settings icon.

If the software has been updated, there may be some differences in relation to these instructions.
Step 10 of 10

Back up phone memory

Click Back up now.
The phone memory is backed up.

If the software has been updated, there may be some differences in relation to these instructions.

Install BlackBerry Link

Go to http://worldwide.blackberry.com on your computer.
Find the download section on the web page to download BlackBerry Link.
Download and install BlackBerry Link on your computer.
BlackBerry Z10

Select USB connection setting

Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press Storage and Access.
Press USB Connections.
Press Connect to Windows or Connect to Mac depending on the operating system on your computer.

Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

Back up phone memory

Start the program BlackBerry Link on your computer.
If the software has been updated, there may be some differences in relation to these instructions.
Click your phone.
If the software has been updated, there may be some differences in relation to these instructions.
Click the settings icon.
If the software has been updated, there may be some differences in relation to these instructions.
Click Back up now.
The phone memory is backed up.
If the software has been updated, there may be some differences in relation to these instructions.
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