BlackBerry Torch 9810

BlackBerry Torch 9810

You can't send email messages - BlackBerry Torch 9810

Cause 1 of 4: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 17

Find "Email Accounts"

Press the Menu key twice.

Step 2 of 17

Find "Email Accounts"

Press Setup.

Step 3 of 17

Find "Email Accounts"

Press Email Accounts.

BlackBerry Torch 9810
Step 4 of 17

Log on

Follow the instructions on the display to log on to BlackBerry ID.

Step 5 of 17

Create new email account

If you have already set up an email account:
Press Set up another email account.

Step 6 of 17

Create new email account

Press the required provider.

Step 7 of 17

Create new email account

If you select Windows Live or AOL:

Step 8 of 17

Create new email account

Press the required domain.

Step 9 of 17

Enter email address

Press the field below Email address and key in your email address.

Step 10 of 17

Enter password

Press the field below Password and key in the password for your email account at your email provider.

Step 11 of 17

Enter password

Press Continue.

Step 12 of 17

Enter email account name

Press Change Settings.

Step 13 of 17

Enter email account name

Press the field below Email account name and key in a name for the email account (such as "Private" or "Work").

Step 14 of 17

Save and exit

Press Save.

Step 15 of 17

Save and exit

Press Continue.

Step 16 of 17

Save and exit

Press Disconnect.

Step 17 of 17

Save and exit

Press the Return key to return to standby mode.

1 Find "Email Accounts"

Press the Menu key twice.
Press Setup.
Press Email Accounts.

2 Log on

Follow the instructions on the display to log on to BlackBerry ID.
BlackBerry Torch 9810

3 Create new email account

If you have already set up an email account:
Press Set up another email account.
Press the required provider.
If you select Windows Live or AOL:
Press the required domain.

4 Enter email address

Press the field below Email address and key in your email address.

5 Enter password

Press the field below Password and key in the password for your email account at your email provider.
Press Continue.

6 Enter email account name

Press Change Settings.
Press the field below Email account name and key in a name for the email account (such as "Private" or "Work").

7 Save and exit

Press Save.
Press Continue.
Press Disconnect.
Press the Return key to return to standby mode.

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