BlackBerry Q10 - Troubleshooting - You can't send text messages (Cause 1 of 4) | Vodafone Ireland
BlackBerry Q10

BlackBerry Q10

You can't send text messages - BlackBerry Q10

Cause 1 of 4: The message centre number is incorrect

The message centre ensures that your text message is sent to the recipient. If the wrong message centre number is saved in your phone, the text message can't be sent.

Solution: Enter the correct message centre number.

Step 1 of 13

Find "SMS"

Slide your finger left across the display to open the main menu.
Press Text Messages.

Step 2 of 13

Find "SMS"

Press the dots.

Step 3 of 13

Find "SMS"

Press Settings.

Step 4 of 13

Find "SMS"

Press Text Messages.

Step 5 of 13

Find "SMS"

Press SMS.

Step 6 of 13

Save the message centre number

Press the settings icon.

Step 7 of 13

Save the message centre number

Press the field below "Service Centre Address" and key in +35387699989

Step 8 of 13

Select data bearer

Press the drop down list below "Routing Preference".

Step 9 of 13

Select data bearer

Press Circuit Switched Preferred.

Step 10 of 13

Select message type

Press the drop down list below "Send Text-Only Messages as".

Step 11 of 13

Select message type

Press SMS.

Step 12 of 13

Save settings

Press the save icon.

BlackBerry Q10
Step 13 of 13

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

1 Find "SMS"

Slide your finger left across the display to open the main menu.
Press Text Messages.
Press the dots.
Press Settings.
Press Text Messages.
Press SMS.

2 Save the message centre number

Press the settings icon.
Press the field below "Service Centre Address" and key in +35387699989

3 Select data bearer

Press the drop down list below "Routing Preference".
Press Circuit Switched Preferred.

4 Select message type

Press the drop down list below "Send Text-Only Messages as".
Press SMS.

5 Save settings

Press the save icon.

6 Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Q10

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