BlackBerry Curve 9320

BlackBerry Curve 9320

You can't send picture messages - BlackBerry Curve 9320

Cause 1 of 4: The picture message is written and/or sent incorrectly

The picture message isn't sent due to an input error.

Solution: Write and send a picture message correctly.

Step 1 of 18

Find "Compose Text Message"

Press the Menu key twice.

Step 2 of 18

Find "Compose Text Message"

Scroll to Text Messages and press the Navigation key.

Step 3 of 18

Find "Compose Text Message"

Press the Menu key.

Step 4 of 18

Find "Compose Text Message"

Scroll to Compose Text Message and press the Navigation key.

Step 5 of 18

Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Highlight the required contact and press the Navigation key.

Step 6 of 18

Write text

Highlight the text input field.
Write the text for your picture message.

Step 7 of 18

Insert pictures, video clips and audio files

Press the Menu key.

Step 8 of 18

Insert pictures, video clips and audio files

Scroll to Attach and press the Navigation key.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 9 of 18

4a - Insert picture

Scroll to Picture and press the Navigation key.
Go to the required folder.

Step 10 of 18

4a - Insert picture

Highlight the required picture and press the Navigation key.

Step 11 of 18

4b - Insert video clip

Scroll to Video and press the Navigation key.

Step 12 of 18

4b - Insert video clip

Highlight the required video clip and press the Navigation key.

Step 13 of 18

4c - Insert audio file

Scroll to Audio and press the Navigation key.
Go to the required folder.

Step 14 of 18

4c - Insert audio file

Highlight the required audio file and press the Navigation key.

Step 15 of 18

Send the message

Press the Menu key.

Step 16 of 18

Send the message

Scroll to Send and press the Navigation key.

Step 17 of 18

Exit

Press Disconnect.

Step 18 of 18

Exit

Press the Return key to return to standby mode.

1 Find "Compose Text Message"

Press the Menu key twice.
Scroll to Text Messages and press the Navigation key.
Press the Menu key.
Scroll to Compose Text Message and press the Navigation key.

2 Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Highlight the required contact and press the Navigation key.

3 Write text

Highlight the text input field.
Write the text for your picture message.

4 Insert pictures, video clips and audio files

Press the Menu key.
Scroll to Attach and press the Navigation key.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Scroll to Picture and press the Navigation key.
Go to the required folder.
Highlight the required picture and press the Navigation key.

6 4b - Insert video clip

Scroll to Video and press the Navigation key.
Highlight the required video clip and press the Navigation key.

7 4c - Insert audio file

Scroll to Audio and press the Navigation key.
Go to the required folder.
Highlight the required audio file and press the Navigation key.

8 Send the message

Press the Menu key.
Scroll to Send and press the Navigation key.

9 Exit

Press Disconnect.
Press the Return key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone