BlackBerry Bold 9900

BlackBerry Bold 9900

The touch screen isn't responding - BlackBerry Bold 9900

Cause 1 of 1: The device is locked

If the device is locked, the touch screen isn't responding.

Solution: Turn off key lock.

Step 1 of 1

Turn key lock on or off

Briefly press the Key lock key to turn the key lock on or off.

1 Turn key lock on or off

Briefly press the Key lock key to turn the key lock on or off.

Did this solve the problem?

Yes - All solved No - Go to next cause