BlackBerry 9800 Slider

BlackBerry 9800 Slider

You can't receive picture messages - BlackBerry 9800 Slider

Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 15

Find "Options"

Press the Menu key twice.

Step 2 of 15

Find "Options"

Press Text Messages.

Step 3 of 15

Find "Options"

Press the Menu key.

Step 4 of 15

Find "Options"

Press Options.

BlackBerry 9800 Slider
Step 5 of 15

Set up the phone for picture messaging

It is not possible to set up the phone for picture messaging as the phone is automatically set up. Follow the steps below to select more settings for picture messaging.

Step 6 of 15

Select setting for receiving picture messages

Press Multimedia Reception.

Step 7 of 15

Select setting for receiving picture messages

Press Always.

Step 8 of 15

Select setting for automatic retrieval

Press Automatic Retrieval.

Step 9 of 15

Select setting for automatic retrieval

Press Always.

Step 10 of 15

Activate or deactivate delivery reports

Press Confirm Delivery to activate or deactivate the function.

Step 11 of 15

Activate or deactivate delivery reports

When the box next to the menu item is ticked (V), the function is activated.

Step 12 of 15

Save and exit

Press the Menu key.

Step 13 of 15

Save and exit

Press Save.

Step 14 of 15

Save and exit

Press Disconnect.

Step 15 of 15

Save and exit

Press the Return key to return to standby mode.

1 Find "Options"

Press the Menu key twice.
Press Text Messages.
Press the Menu key.
Press Options.

2 Set up the phone for picture messaging

It is not possible to set up the phone for picture messaging as the phone is automatically set up. Follow the steps below to select more settings for picture messaging.
BlackBerry 9800 Slider

3 Select setting for receiving picture messages

Press Multimedia Reception.
Press Always.

4 Select setting for automatic retrieval

Press Automatic Retrieval.
Press Always.

5 Activate or deactivate delivery reports

Press Confirm Delivery to activate or deactivate the function.
When the box next to the menu item is ticked (V), the function is activated.

6 Save and exit

Press the Menu key.
Press Save.
Press Disconnect.
Press the Return key to return to standby mode.

Did this solve the problem?

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