BlackBerry 9720 - Troubleshooting - You can't browse the internet (Cause 1 of 2) | Vodafone Ireland
BlackBerry 9720

BlackBerry 9720

You can't browse the internet - BlackBerry 9720

Cause 1 of 2: The selected web page isn't supported by your phone's browser

Your phone's browser might have some limitations, which mean that you can't visit some web pages.

Solution: Go to another web page.

Step 1 of 10

Find "Browser"

Press Browser.

Step 2 of 10

Enter web address

Press the address field.

Step 3 of 10

Enter web address

Key in the address of the required web page and press the Navigation key.

Step 4 of 10

Add current web page to bookmarks

Press the Menu key.

Step 5 of 10

Add current web page to bookmarks

Press Add to Bookmarks.

Step 6 of 10

Add current web page to bookmarks

Press Add to save the bookmark.

Step 7 of 10

Go to bookmark

Press the Menu key.

Step 8 of 10

Go to bookmark

Press Bookmarks.

Step 9 of 10

Go to bookmark

Press the required bookmark.

Step 10 of 10

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Browser"

Press Browser.

2 Enter web address

Press the address field.
Key in the address of the required web page and press the Navigation key.

3 Add current web page to bookmarks

Press the Menu key.
Press Add to Bookmarks.
Press Add to save the bookmark.

4 Go to bookmark

Press the Menu key.
Press Bookmarks.
Press the required bookmark.

5 Return to the home screen

Press Disconnect to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone