BlackBerry 9720

BlackBerry 9720

You can't send email messages - BlackBerry 9720

Cause 1 of 2: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 15

Find "Email Accounts"

Press the Menu key twice.

Step 2 of 15

Find "Email Accounts"

Press Setup.

Step 3 of 15

Find "Email Accounts"

Press Email Accounts.

Step 4 of 15

Create email account

Press Add another email address.

Step 5 of 15

Create email account

Press Other.

BlackBerry 9720
Step 6 of 15

Enter email address

Key in your email address.

Step 7 of 15

Enter password

Press the field below "Password" and key in the password for your email account.

Step 8 of 15

Enter password

Press Continue.

Step 9 of 15

Enter email account name

Press Change Settings.

Step 10 of 15

Enter email account name

Press the field below "Email account name" and key in the required name of the email account.

Step 11 of 15

Enter sender name

Press the field below "Your name" and key in the required sender name.

Step 12 of 15

Finish setup

Press Save.

Step 13 of 15

Finish setup

Press Return....

Step 14 of 15

Return to the home screen

Press Disconnect.

Step 15 of 15

Return to the home screen

Press the Return key to return to the home screen.

1 Find "Email Accounts"

Press the Menu key twice.
Press Setup.
Press Email Accounts.

2 Create email account

Press Add another email address.
Press Other.

3 Enter email address

Key in your email address.
BlackBerry 9720

4 Enter password

Press the field below "Password" and key in the password for your email account.
Press Continue.

5 Enter email account name

Press Change Settings.
Press the field below "Email account name" and key in the required name of the email account.

6 Enter sender name

Press the field below "Your name" and key in the required sender name.

7 Finish setup

Press Save.
Press Return....

8 Return to the home screen

Press Disconnect.
Press the Return key to return to the home screen.

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