BlackBerry 9720

BlackBerry 9720

You can't make voice calls - BlackBerry 9720

Cause 9 of 9: Your phone has no network connection

If your phone isn't connected to a network, you can't make any calls.

Solution: Select network manually.

Step 1 of 13

Find "Mobile Network"

Press the Menu key twice.

Step 2 of 13

Find "Mobile Network"

Press Options.

Step 3 of 13

Find "Mobile Network"

Press Networks and Connections.

Step 4 of 13

Find "Mobile Network"

Press Mobile Network.

BlackBerry 9720
Step 5 of 13

Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

Step 6 of 13

2a - Select network manually

Press Network Selection Mode.

Step 7 of 13

2a - Select network manually

Press Manual.

Step 8 of 13

2a - Select network manually

If manual network selection is turned on:
Press Scan for Available Networks.

Step 9 of 13

2a - Select network manually

Your phone will search for networks within range and a list of available networks will show on your display.
Press the required network.
The display will tell you if you have access to the network you've chosen.

Step 10 of 13

2b - Select network automatically

Press Network Selection Mode.

Step 11 of 13

2b - Select network automatically

Press Automatic.

Step 12 of 13

Return to the home screen

Press Disconnect.

Step 13 of 13

Return to the home screen

Press the Return key to return to the home screen.

1 Find "Mobile Network"

Press the Menu key twice.
Press Options.
Press Networks and Connections.
Press Mobile Network.

2 Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
BlackBerry 9720

3 2a - Select network manually

Press Network Selection Mode.
Press Manual.
If manual network selection is turned on:
Press Scan for Available Networks.
Your phone will search for networks within range and a list of available networks will show on your display.
Press the required network.
The display will tell you if you have access to the network you've chosen.

4 2b - Select network automatically

Press Network Selection Mode.
Press Automatic.

5 Return to the home screen

Press Disconnect.
Press the Return key to return to the home screen.

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