Apple iPhone 5c

iOS 7

iOS 10.0 iOS 9.0 iOS 8 iOS 7

You can't receive voice calls - Apple iPhone 5c iOS 7

Cause 1 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 5

Cancel all diverts

Press Phone.

Step 2 of 5

Cancel all diverts

Press Keypad.

Step 3 of 5

Cancel all diverts

Key in ##002# and press Call.

Step 4 of 5

Cancel all diverts

Press Dismiss.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

Press Phone.

Press Keypad.

Key in ##002# and press Call.

Press Dismiss.

Press the Home key to return to the home screen.