Apple iPhone 4S iOS 5

Apple iPhone 4S

You can't receive email messages - Apple iPhone 4S iOS 5

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 29

Find "Mobile Data Network"

Press Settings.

Step 2 of 29

Find "Mobile Data Network"

Press General.

Step 3 of 29

Find "Mobile Data Network"

Press Network.

Step 4 of 29

Find "Mobile Data Network"

Press Mobile Data Network.

Step 5 of 29

Enter APN

Press APN below Mobile Data and key in live.vodafone.com

Step 6 of 29

Find "Mail, Contacts, Calendars"

Press Network.

Step 7 of 29

Find "Mail, Contacts, Calendars"

Press General.

Step 8 of 29

Find "Mail, Contacts, Calendars"

Press Settings.

Step 9 of 29

Find "Mail, Contacts, Calendars"

Press Mail, Contacts, Calendars.

Step 10 of 29

Create new email account

Press Add Account....

Step 11 of 29

Create new email account

Press the required provider.

Step 12 of 29

Enter sender name

Press Name and key in the name you want to use as sender name in your email messages.

Step 13 of 29

Enter email address

Press Address and key in your email address (such as name@provider.com).

Step 14 of 29

Enter password

Press Password and key in the password for your email account at your email provider.

Step 15 of 29

Enter email account name

Press Description and key in a name for your email account (such as "Private" or "Work").

Step 16 of 29

Enter email account name

Press Next.

Step 17 of 29

Choose synchronisation settings

Press the indicator next to the required data type to turn synchronisation of the specific data types on or off.

Step 18 of 29

Choose synchronisation settings

Press Save.

Step 19 of 29

Select setting for retrieval of new email messages

Press Fetch New Data.

Step 20 of 29

Select setting for retrieval of new email messages

Press the indicator next to Push to turn the function on or off.

Step 21 of 29

Select setting for retrieval of new email messages

If you turn off Push:

Step 22 of 29

Select setting for retrieval of new email messages

Press the required period or Manually.

Step 23 of 29

Select setting for retrieval of new email messages

To select settings for a specific email account:
Press Advanced.

Step 24 of 29

Select setting for retrieval of new email messages

Press the required email account.

Step 25 of 29

Select setting for retrieval of new email messages

Press Fetch or Manually.

Step 26 of 29

Select setting for retrieval of new email messages

Press Advanced.

Step 27 of 29

Select setting for retrieval of new email messages

Press Fetch New Data.

Step 28 of 29

Select setting for retrieval of new email messages

Press Mail... to save the settings.

Step 29 of 29

Exit

Press the Home key to return to standby mode.

1 Find "Mobile Data Network"

Press Settings.
Press General.
Press Network.
Press Mobile Data Network.

2 Enter APN

Press APN below Mobile Data and key in live.vodafone.com

3 Find "Mail, Contacts, Calendars"

Press Network.
Press General.
Press Settings.
Press Mail, Contacts, Calendars.

4 Create new email account

Press Add Account....
Press the required provider.

5 Enter sender name

Press Name and key in the name you want to use as sender name in your email messages.

6 Enter email address

Press Address and key in your email address (such as name@provider.com).

7 Enter password

Press Password and key in the password for your email account at your email provider.

8 Enter email account name

Press Description and key in a name for your email account (such as "Private" or "Work").
Press Next.

9 Choose synchronisation settings

Press the indicator next to the required data type to turn synchronisation of the specific data types on or off.
Press Save.

10 Select setting for retrieval of new email messages

Press Fetch New Data.
Press the indicator next to Push to turn the function on or off.
If you turn off Push:
Press the required period or Manually.
To select settings for a specific email account:
Press Advanced.
Press the required email account.
Press Fetch or Manually.
Press Advanced.
Press Fetch New Data.
Press Mail... to save the settings.

11 Exit

Press the Home key to return to standby mode.

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