Apple iPhone 4 iOS 5

Apple iPhone 4

iOS 5

You can't send email messages - Apple iPhone 4 iOS 5

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 51

Find "Mobile Data Network"

Press Settings.

Step 2 of 51

Find "Mobile Data Network"

Press General.

Step 3 of 51

Find "Mobile Data Network"

Press Network.

Step 4 of 51

Find "Mobile Data Network"

Press Mobile Data Network.

Step 5 of 51

Enter APN

Press APN below Mobile Data.
Key in live.vodafone.com

Step 6 of 51

Find "Mail, Contacts, Calendars"

Press Network.

Step 7 of 51

Find "Mail, Contacts, Calendars"

Press General.

Step 8 of 51

Find "Mail, Contacts, Calendars"

Press Settings.

Step 9 of 51

Find "Mail, Contacts, Calendars"

Press Mail, Contacts, Calendars.

Step 10 of 51

Create new email account

Press Add Account....

Step 11 of 51

Create new email account

Press Other.

Step 12 of 51

Create new email account

Press Add Mail Account.

Step 13 of 51

Enter sender name

Press Name and key in the name you want to use as sender name in your email messages.

Step 14 of 51

Enter email address

Press Address and key in your email address.

Step 15 of 51

Enter password

Press Password and key in the password for your email account at your email provider.

Step 16 of 51

Enter email account name

Press Description and key in a name for your email account (such as "Private" or "Work").

Step 17 of 51

Enter email account name

Press Next.

Step 18 of 51

Select server type

Press POP.

Step 19 of 51

Enter incoming server

Press Host Name below Incoming Mail Server.
Key in the name or the IP address of your email provider's incoming server.

Step 20 of 51

Enter username

Press User Name below Incoming Mail Server and key in the username for your email account at your email provider.

Step 21 of 51

Enter outgoing server

Press Host Name below Outgoing Mail Server and key in mail.vodafone.ie

Step 22 of 51

Save information

Press Save.

Step 23 of 51

Select email account

Press the name of the email account you've just set up.

Step 24 of 51

Turn off SSL encryption of outgoing email messages

Press SMTP below Outgoing Mail Server.

Step 25 of 51

Turn off SSL encryption of outgoing email messages

Press the field below Primary Server.

Step 26 of 51

Turn off SSL encryption of outgoing email messages

Press the indicator next to Use SSL to turn off the function.

Step 27 of 51

Turn off password encryption

Press Authentication.

Step 28 of 51

Turn off password encryption

Press Password.

Step 29 of 51

Turn off password encryption

Press the field in the top left corner of the display.

Step 30 of 51

Enter outgoing port

Press Server Port.

Step 31 of 51

Enter outgoing port

Key in 25 and press Done.

Step 32 of 51

Turn off SSL encryption of incoming email messages

Press the name of the email account you've just set up.

Step 33 of 51

Turn off SSL encryption of incoming email messages

Press Advanced.

Step 34 of 51

Turn off SSL encryption of incoming email messages

Press the indicator next to Use SSL to turn off the function.

Step 35 of 51

Turn off password encryption

Press Authentication.

Step 36 of 51

Turn off password encryption

Press Password.

Step 37 of 51

Turn off password encryption

Press Advanced.

Step 38 of 51

Enter incoming port

Press Server Port and key in 110

Step 39 of 51

Enter incoming port

Press the name of the email account you've just set up.

Step 40 of 51

Enter incoming port

Press Done.

Step 41 of 51

Select setting for retrieval of new email messages

Press Fetch New Data.

Step 42 of 51

Select setting for retrieval of new email messages

Press the indicator next to Push to turn the function on or off.

Step 43 of 51

Select setting for retrieval of new email messages

If you turn off Push:

Step 44 of 51

Select setting for retrieval of new email messages

Press the required period or Manually.

Step 45 of 51

Select setting for retrieval of new email messages

To select settings for a specific email account:
Press Advanced.

Step 46 of 51

Select setting for retrieval of new email messages

Press the required email account.

Step 47 of 51

Select setting for retrieval of new email messages

Press Fetch or Manual.

Step 48 of 51

Select setting for retrieval of new email messages

Press Advanced.

Step 49 of 51

Select setting for retrieval of new email messages

Press Fetch New Data.

Step 50 of 51

Select setting for retrieval of new email messages

Press Mail... to save the settings.

Step 51 of 51

Exit

Press the Home key to return to standby mode.

1 Find "Mobile Data Network"

Press Settings.
Press General.
Press Network.
Press Mobile Data Network.

2 Enter APN

Press APN below Mobile Data.
Key in live.vodafone.com

3 Find "Mail, Contacts, Calendars"

Press Network.
Press General.
Press Settings.
Press Mail, Contacts, Calendars.

4 Create new email account

Press Add Account....
Press Other.
Press Add Mail Account.

5 Enter sender name

Press Name and key in the name you want to use as sender name in your email messages.

6 Enter email address

Press Address and key in your email address.

7 Enter password

Press Password and key in the password for your email account at your email provider.

8 Enter email account name

Press Description and key in a name for your email account (such as "Private" or "Work").
Press Next.

9 Select server type

Press POP.

10 Enter incoming server

Press Host Name below Incoming Mail Server.
Key in the name or the IP address of your email provider's incoming server.

11 Enter username

Press User Name below Incoming Mail Server and key in the username for your email account at your email provider.

12 Enter outgoing server

Press Host Name below Outgoing Mail Server and key in mail.vodafone.ie

13 Save information

Press Save.

14 Select email account

Press the name of the email account you've just set up.

15 Turn off SSL encryption of outgoing email messages

Press SMTP below Outgoing Mail Server.
Press the field below Primary Server.
Press the indicator next to Use SSL to turn off the function.

16 Turn off password encryption

Press Authentication.
Press Password.
Press the field in the top left corner of the display.

17 Enter outgoing port

Press Server Port.
Key in 25 and press Done.

18 Turn off SSL encryption of incoming email messages

Press the name of the email account you've just set up.
Press Advanced.
Press the indicator next to Use SSL to turn off the function.

19 Turn off password encryption

Press Authentication.
Press Password.
Press Advanced.

20 Enter incoming port

Press Server Port and key in 110
Press the name of the email account you've just set up.
Press Done.

21 Select setting for retrieval of new email messages

Press Fetch New Data.
Press the indicator next to Push to turn the function on or off.
If you turn off Push:
Press the required period or Manually.
To select settings for a specific email account:
Press Advanced.
Press the required email account.
Press Fetch or Manual.
Press Advanced.
Press Fetch New Data.
Press Mail... to save the settings.

22 Exit

Press the Home key to return to standby mode.

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