Apple iPhone 14 Plus

Apple iPhone 14 Plus

iOS 16.0
iOS 18 iOS 16.0

My Apple iPhone 14 Plus iOS 16.0 uses a large amount of mobile data

Cause 7 of 7: Background refresh of apps is turned on

When background refresh of apps is turned on, some apps will still be able to check for content updates, even if you end them from the list of running applications, and therefore use mobile data.

Solution: Turn off background refresh of apps.

Step 1 of 10

Find "Background App Refresh"

Press Settings.

Step 2 of 10

Find "Background App Refresh"

Press General.

Step 3 of 10

Find "Background App Refresh"

Press Background App Refresh.

Step 4 of 10

Turn background refresh of apps on or off

Press Background App Refresh.

Step 5 of 10

Turn background refresh of apps on or off

To turn off background refresh of apps, press Off.

Step 6 of 10

Turn background refresh of apps on or off

To turn on background refresh of apps using Wi-Fi, press Wi-Fi.

Step 7 of 10

Turn background refresh of apps on or off

To turn on background refresh of apps using mobile network, press Wi-Fi & Mobile Data.

Step 8 of 10

Turn background refresh of apps on or off

Press arrow left.

Step 9 of 10

Turn background refresh of specific apps on or off

Press the indicators next to the required apps to turn the function on or off.

Step 10 of 10

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Background App Refresh"

Press Settings.
Press General.
Press Background App Refresh.

2 Turn background refresh of apps on or off

Press Background App Refresh.
To turn off background refresh of apps, press Off.
To turn on background refresh of apps using Wi-Fi, press Wi-Fi.
If you turn on background refresh of apps using Wi-Fi, app content will be updated when a Wi-Fi connection is established.
To turn on background refresh of apps using mobile network, press Wi-Fi & Mobile Data.
If you turn on background refresh of apps using mobile network, app content will be updated using mobile network when no Wi-Fi networks are within range.
Press arrow left.

3 Turn background refresh of specific apps on or off

Press the indicators next to the required apps to turn the function on or off.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone