Help and Support for
Apple iPad Air 13 (2024)
iPadOS 26
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I can't use the internet connection on my Apple iPad Air 13 (2024) iPadOS 26
Cause 1 of 4: Your tablet hasn't been correctly set up for internet
Several functions on your tablet require an internet connection, e.g. when you use the internet browser, send email messages and install apps.
Solution: Set up your tablet for internet.