Calls and contacts
Apps and media
Cause 1 of 4: Data roaming is turned off
To use the phone's internet connection when abroad, data roaming needs to be turned on.
Solution: Turn on data roaming.
Turn data roaming on or off
Slide two fingers downwards starting from the top of the screen.
Press the data roaming icon to turn the function on or off.
Return to the home screen
Press the Home key to return to the home screen.
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