Alcatel 20.08

Alcatel 20.08

I can't send and receive text messages on my Alcatel 20.08 Proprietary OS

Cause 2 of 3: The message centre number is incorrect

The message centre ensures that your text message is sent to the recipient. Consequently, the correct message centre number needs to be saved in the phone.

Solution: Enter the message centre number.

Step 1 of 15

Find "Profile settings"

Press the Navigation key.

Step 2 of 15

Find "Profile settings"

Select Messages.

Step 3 of 15

Find "Profile settings"

Select Settings.

Step 4 of 15

Find "Profile settings"

Select Text message.

Step 5 of 15

Find "Profile settings"

Select SIM.

Step 6 of 15

Find "Profile settings"

Select Profile settings.

Step 7 of 15

Enter the message centre number

Highlight the required profile.

Step 8 of 15

Enter the message centre number

Press the Left selection key.

Step 9 of 15

Enter the message centre number

Select Edit.

Step 10 of 15

Enter the message centre number

Highlight the field below "SMSC address".

Step 11 of 15

Enter the message centre number

Key in +35387699989 and press the Left selection key.

Step 12 of 15

Enter the message centre number

Select Save.

Step 13 of 15

Select validity period

Select Validity period.

Step 14 of 15

Select validity period

Press Navigation key right to select Maximum.

Step 15 of 15

Return to the home screen

Press Disconnect repeatedly to return to the home screen.

1 Find "Profile settings"

Press the Navigation key.
Select Messages.
Select Settings.
Select Text message.
Select SIM.
Select Profile settings.

2 Enter the message centre number

Highlight the required profile.
Press the Left selection key.
Select Edit.
Highlight the field below "SMSC address".
Key in +35387699989 and press the Left selection key.
Select Save.

3 Select validity period

Select Validity period.
Press Navigation key right to select Maximum.

4 Return to the home screen

Press Disconnect repeatedly to return to the home screen.

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