ZTE F320

ZTE F320

I can't make voice calls on my ZTE F320 Proprietary OS

Cause 12 of 13: Your own caller identification is turned off in your price plan

If your own caller identification is turned off in your price plan but is turned on on your phone, you can't make calls when roaming.

Solution: Turn off your own caller identification.

Step 1 of 7

Find "Hide ID"

Press the Left selection key.

Step 2 of 7

Find "Hide ID"

Select Settings and press the Left selection key.

Step 3 of 7

Find "Hide ID"

Select Call settings and press the Left selection key.

Step 4 of 7

Find "Hide ID"

Select Hide ID and press the Left selection key.

Step 5 of 7

Turn your own caller identification on or off

Select Display own ID and press the Left selection key to turn on the function.

Step 6 of 7

Turn your own caller identification on or off

Select Hide ID and press the Left selection key to turn off the function.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Hide ID"

Press the Left selection key.
Select Settings and press the Left selection key.
Select Call settings and press the Left selection key.
Select Hide ID and press the Left selection key.

2 Turn your own caller identification on or off

Select Display own ID and press the Left selection key to turn on the function.
Select Hide ID and press the Left selection key to turn off the function.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone