Vodafone Gigabox

Vodafone Gigabox

Mac OS Mojave
Windows 10 Mac OS Mojave

The internet connection on my Vodafone Gigabox Mac OS Mojave is unstable

Cause 1 of 5: There's an error on your modem

If you experience problems with the internet connection, it may help restarting your modem and the connected devices.

Solution: Turn off all devices connected to your modem, either wirelessly or by cable, and restart your modem. When your modem has established an internet connection, you can turn on the connected devices again.

Step 1 of 2

Restart modem

Disconnect the power supply from the power plug to turn off your modem and wait for 10 seconds.

Step 2 of 2

Restart modem

Connect the power supply to the power plug to turn on your modem. It may take several minutes for your modem to re-establish the internet connection.

1 Restart modem

Disconnect the power supply from the power plug to turn off your modem and wait for 10 seconds.
Connect the power supply to the power plug to turn on your modem. It may take several minutes for your modem to re-establish the internet connection.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone