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Cause 2 of 2: The ring volume has been set to 0
If the ring volume has been set to 0, there will be no incoming call alert or message alert when you get a call or a message.
Solution: Increase the ring volume.
Find "Ringtone"
Press the Menu key.
Press Profiles.
Press Options.
Press Customize.
Press Volume.
Press Ringtone.
Set ring volume
Press + or - to set the volume.
Press OK.
Exit
Press Disconnect to return to standby mode.
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