Sony Xperia Z5 Premium

Sony Xperia Z5 Premium

Android 5.1.1

I can't receive voice messages on my Sony Xperia Z5 Premium Android 5.1.1

Cause 2 of 4: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 7

Find "Call forwarding"

Slide two fingers downwards starting from the top the screen.

Step 2 of 7

Find "Call forwarding"

Press the settings icon.

Step 3 of 7

Find "Call forwarding"

Press Call.

Step 4 of 7

Find "Call forwarding"

Press Call forwarding.

Step 5 of 7

Divert calls to voicemail

Press the required divert type.

(prefix) 5 (your phone number)

(prefix) 5 (your phone number)

(prefix) 5 (your phone number)

Step 6 of 7

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press ENABLE.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Slide two fingers downwards starting from the top the screen.

Press the settings icon.

Press Call.

Press Call forwarding.

2 Divert calls to voicemail

Press the required divert type.

Key in (prefix) 5 (your phone number) and press ENABLE.

(prefix) 5 (your phone number)

3 Return to the home screen

Press the Home key to return to the home screen.

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