Sony Xperia Z3

Sony Xperia Z3

It's not possible to leave a voice message on your phone - Sony Xperia Z3

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 10

Find "Call forwarding"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 10

Find "Call forwarding"

Press Call settings.

Step 3 of 10

Find "Call forwarding"

Press Call forwarding.

Sony Xperia Z3
Step 4 of 10

Select divert type

The current settings are displayed.

Step 5 of 10

Select divert type

Press one of the following options:
Always forward

Step 6 of 10

Select divert type

Forward when busy

Step 7 of 10

Select divert type

Forward when unanswered

Step 8 of 10

Select divert type

Forward when unreachable

Step 9 of 10

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

Step 10 of 10

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Call forwarding"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.
Press Call settings.
Press Call forwarding.

2 Select divert type

The current settings are displayed.
Sony Xperia Z3
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

4 Return to the home screen

Press the home icon to return to the home screen.

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