Sony Xperia Z1

Sony Xperia Z1

You can't receive voice calls - Sony Xperia Z1

Cause 2 of 3: Missed calls are diverted too fast

Missed calls are diverted to the voice mail (or another number) after a specified number of seconds. If the time limit has been set to the lowest number of seconds, it can be difficult to answer the call in time.

Solution: Choose a longer time limit for divert of missed calls.

Step 1 of 10

Find "Call forwarding"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 10

Find "Call forwarding"

Press Call settings.

Step 3 of 10

Find "Call forwarding"

Press Call forwarding.

Sony Xperia Z1

Sony Xperia Z1

Sony Xperia Z1

Step 4 of 10

Select divert type

The current settings are displayed.

Step 5 of 10

Select divert type

Press one of the following options:
Always forward

Step 6 of 10

Select divert type

Forward when busy

Step 7 of 10

Select divert type

Forward when unanswered

Step 8 of 10

Select divert type

Forward when unreachable

Step 9 of 10

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

Step 10 of 10

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Call forwarding"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Press Call settings.

Press Call forwarding.

2 Select divert type

The current settings are displayed.

Sony Xperia Z1

Press one of the following options:
Always forward

Forward when busy

Forward when unanswered

Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

4 Return to the home screen

Press the home icon to return to the home screen.

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