Sony Xperia XZ1 Compact

Sony Xperia XZ1 Compact

Android 8.0

I can't start my Sony Xperia XZ1 Compact Android 8.0

Cause 5 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 15

Find "Lock screen & security"

Slide your finger downwards starting from the top of the screen.

Step 2 of 15

Find "Lock screen & security"

Press the settings icon.

Step 3 of 15

Find "Lock screen & security"

Press Lock screen & security.

Step 4 of 15

Add fingerprint

Press Fingerprint Manager.

Step 5 of 15

Add fingerprint

Press NEXT and follow the instructions on the screen to create an additional phone lock code.

Step 6 of 15

Add fingerprint

Follow the instructions on the screen to add your fingerprint.

Step 7 of 15

Add fingerprint

Press DONE.

Step 8 of 15

Return to the home screen

Press the Home key to return to the home screen.

Step 9 of 15

Turn off use of phone lock code

Slide your finger downwards starting from the top of the screen.

Step 10 of 15

Turn off use of phone lock code

Press the settings icon.

Step 11 of 15

Turn off use of phone lock code

Press Lock screen & security.

Step 12 of 15

Turn off use of phone lock code

Press Screen lock and key in the current phone lock code.

Step 13 of 15

Turn off use of phone lock code

Press None.

Step 14 of 15

Turn off use of phone lock code

Press YES, REMOVE.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Lock screen & security"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen & security.

2 Add fingerprint

Press Fingerprint Manager.
Press NEXT and follow the instructions on the screen to create an additional phone lock code.
Follow the instructions on the screen to add your fingerprint.
Press DONE.

3 Return to the home screen

Press the Home key to return to the home screen.

4 Turn off use of phone lock code

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen & security.
Press Screen lock and key in the current phone lock code.
Press None.
Press YES, REMOVE.

5 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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