Sony Xperia XZ Premium

Sony Xperia XZ Premium

Android 7.1

I can't use the internet connection on my Sony Xperia XZ Premium Android 7.1

Cause 1 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 7

Find "Mobile networks"

Slide your finger downwards starting from the top of the screen.

Step 2 of 7

Find "Mobile networks"

Press the settings icon.

Step 3 of 7

Find "Mobile networks"

Press More.

Step 4 of 7

Find "Mobile networks"

Press Mobile networks.

Step 5 of 7

Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

Step 6 of 7

Turn data roaming on or off

If you turn on data roaming, press OK.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile networks"

Slide your finger downwards starting from the top of the screen.

Press the settings icon.

Press More.

Press Mobile networks.

2 Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

If you turn on data roaming, press OK.

3 Return to the home screen

Press the Home key to return to the home screen.

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