Cause 5 of 7: The phone lock code is turned on
When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.
Solution: Turn off phone lock code.
1 Find "Screen lock"
Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen & security.
Press Screen lock.
2 Create phone lock code
Press Pattern.
Press the required setting.
Slide your finger across the screen to connect at least four points and press CONTINUE.
Repeat the selected phone lock code and press CONFIRM.
Press the required setting.
Press DONE.
3 Turn off use of phone lock code
Press Screen lock and key in the current phone lock code.
Press None.
Press YES, REMOVE.
4 Return to the home screen
Press the Home key to return to the home screen.