Sony Xperia XZ Premium

Android 7.1

I can't use the internet connection on my Sony Xperia XZ Premium Android 7.1

Cause 2 of 4: There's an error in the operating system on your phone

If there's an error in the operating system on your phone, it may help restarting it.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the upper part of the Volume key until your phone restarts.

Press and hold On/Off.

Simultaneously, press and hold the upper part of the Volume key until your phone restarts.