Sony Xperia XA1

Sony Xperia XA1

Android 7.0

I can't check my voicemail on my Sony Xperia XA1 Android 7.0

Cause 4 of 4: The voicemail number is not saved in the phone

To use a shortcut key to call your voicemail, the voicemail number needs to be saved in the phone.

Solution: Save the voicemail number.

Step 1 of 8

Find "Voicemail number"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Find "Voicemail number"

Press the settings icon.

Step 3 of 8

Find "Voicemail number"

Press Call.

Step 4 of 8

Find "Voicemail number"

Press Voicemail.

Step 5 of 8

Find "Voicemail number"

Press Voicemail settings.

Step 6 of 8

Find "Voicemail number"

Press Voicemail number.

(prefix) 5 (your phone number)

(prefix) 5 (your phone number)

(prefix) 5 (your phone number)

Step 7 of 8

Save voicemail number

Key in (prefix) 5 (your phone number) and press OK.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Voicemail number"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Call.

Press Voicemail.

Press Voicemail settings.

Press Voicemail number.

2 Save voicemail number

Key in (prefix) 5 (your phone number) and press OK.

(prefix) 5 (your phone number)

3 Return to the home screen

Press the Home key to return to the home screen.

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