Sony Xperia P

Sony Xperia P

You can't send picture messages - Sony Xperia P

Cause 1 of 4: The picture message is written and/or sent incorrectly

The picture message isn't sent due to an input error.

Solution: Write and send a picture message correctly.

Step 1 of 20

Find "the new message icon"

Press the menu icon.

Step 2 of 20

Find "the new message icon"

Press Messaging.

Step 3 of 20

Find "the new message icon"

Press the new message icon.

Step 4 of 20

Select recipient

Press the add recipient icon.

Step 5 of 20

Select recipient

Press the required contact.

Step 6 of 20

Select recipient

If required, press the required phone number or the required email address.

Step 7 of 20

Select recipient

When a contact is ticked (V), it's selected.

Step 8 of 20

Select recipient

Press Done.

Step 9 of 20

Write text

Press Write message and write the required text.

Step 10 of 20

Insert pictures and video clips

Press the attachment icon.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 11 of 20

4a - Insert picture

Press Add picture.
Go to the required folder.

Step 12 of 20

4a - Insert picture

Press the required picture.

Step 13 of 20

4b - Insert video clip

Press Add video.
Go to the required folder.

Step 14 of 20

4b - Insert video clip

Press the required video clip.

Step 15 of 20

4b - Insert video clip

If the video clip is too large:
Press Yes.
Follow the instructions on the display to compress the video clip.

Step 16 of 20

4c - Insert audio file

Press Add sound.

Step 17 of 20

4c - Insert audio file

Press Music player.
Go to the required folder.

Step 18 of 20

4c - Insert audio file

Press the required audio file.

Step 19 of 20

Send the picture message

Press Send when you've finished your picture message.

Step 20 of 20

Exit

Press the Home key to return to standby mode.

1 Find "the new message icon"

Press the menu icon.
Press Messaging.
Press the new message icon.

2 Select recipient

Press the add recipient icon.
Press the required contact.
If required, press the required phone number or the required email address.
When a contact is ticked (V), it's selected.
Press Done.

3 Write text

Press Write message and write the required text.

4 Insert pictures and video clips

Press the attachment icon.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Press Add picture.
Go to the required folder.
Press the required picture.

6 4b - Insert video clip

Press Add video.
Go to the required folder.
Press the required video clip.
If the video clip is too large:
Press Yes.
Follow the instructions on the display to compress the video clip.

7 4c - Insert audio file

Press Add sound.
Press Music player.
Go to the required folder.
Press the required audio file.

8 Send the picture message

Press Send when you've finished your picture message.

9 Exit

Press the Home key to return to standby mode.

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