Sony Xperia E

Sony Xperia E

You can't send picture messages - Sony Xperia E

Cause 1 of 4: The picture message is written and/or sent incorrectly

The picture message isn't sent due to an input error.

Solution: Write and send a picture message correctly.

Step 1 of 17

Create picture message

Press the message icon.

Step 2 of 17

Create picture message

Press New message.

Step 3 of 17

Select recipient

Press Add recipient.

Step 4 of 17

Select recipient

Press the required contact.

Step 5 of 17

Select recipient

Press Done.

Step 6 of 17

Write the text

Press Write message.
Write the text for your picture message.

Step 7 of 17

Insert pictures, video clips and audio files

Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 8 of 17

4a - Insert picture

Press Add picture.

Step 9 of 17

4a - Insert picture

Press the required picture.

Step 10 of 17

4b - Insert video clip

Press Add video.

Step 11 of 17

4b - Insert video clip

Press the required video clip.

Step 12 of 17

4b - Insert video clip

If the video clip is too large:
Press Yes.
Follow the instructions on the display to compress the video clip.

Step 13 of 17

4c - Insert audio file

Press Add sound.

Step 14 of 17

4c - Insert audio file

Press WALKMAN.
Go to the required folder.

Step 15 of 17

4c - Insert audio file

Press the required audio file.

Step 16 of 17

Send the picture message

Press Send when you've finished your picture message.

Step 17 of 17

Return to the home screen

Press the Home key to return to the home screen.

1 Create picture message

Press the message icon.
Press New message.

2 Select recipient

Press Add recipient.
Press the required contact.
Press Done.

3 Write the text

Press Write message.
Write the text for your picture message.

4 Insert pictures, video clips and audio files

Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Press Add picture.
Press the required picture.

6 4b - Insert video clip

Press Add video.
Press the required video clip.
If the video clip is too large:
Press Yes.
Follow the instructions on the display to compress the video clip.

7 4c - Insert audio file

Press Add sound.
Press WALKMAN.
Go to the required folder.
Press the required audio file.

8 Send the picture message

Press Send when you've finished your picture message.

9 Return to the home screen

Press the Home key to return to the home screen.

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