Sony Xperia 5 II

Sony Xperia 5 II

Android 11.0

I can't make voice calls on my Sony Xperia 5 II Android 11.0

Cause 1 of 14: Fixed dialling is turned on

When you turn on fixed dialling, you can only call predefined numbers and do emergency calls.

Solution: Turn off fixed dialling.

Step 1 of 11

Find "Fixed dialling numbers"

Press the phone icon.

Step 2 of 11

Find "Fixed dialling numbers"

Press the menu icon.

Step 3 of 11

Find "Fixed dialling numbers"

Press Settings.

Step 4 of 11

Find "Fixed dialling numbers"

Press Calling accounts.

Step 5 of 11

Find "Fixed dialling numbers"

Press the name of the SIM.

Step 6 of 11

Find "Fixed dialling numbers"

Press Fixed dialling numbers.

Step 7 of 11

Turn on fixed dialling

Press Activate fixed dialling to turn on fixed dialling.

Step 8 of 11

Turn on fixed dialling

Key in your PIN2 and press OK.

Step 9 of 11

Turn off fixed dialling

Press Deactivate fixed dialling to turn off fixed dialling.

Step 10 of 11

Turn off fixed dialling

Key in your PIN2 and press OK.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Fixed dialling numbers"

Press the phone icon.
Press the menu icon.
Press Settings.
Press Calling accounts.
Press the name of the SIM.
Press Fixed dialling numbers.

2 Turn on fixed dialling

Press Activate fixed dialling to turn on fixed dialling.
Key in your PIN2 and press OK.

3 Turn off fixed dialling

Press Deactivate fixed dialling to turn off fixed dialling.
Key in your PIN2 and press OK.

4 Return to the home screen

Press the Home key to return to the home screen.

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