Step 4 of 7
SIM rejected
If the display tells you that your SIM isn't accepted, you may have a faulty SIM or SIM reader. Your phone can also be locked to another operator. Contact this operator for further information.
1 Turn on your phone
Press and hold On/Off.
2 Enter PIN
Press and drag the unlock icon right.
Key in your PIN and press OK.
3 SIM rejected
If the display tells you that your SIM isn't accepted, you may have a faulty SIM or SIM reader. Your phone can also be locked to another operator. Contact this operator for further information.
4 Turn off your phone
Press and hold On/Off.
Press Power off.
Press OK to confirm.