Samsung Galaxy Xcover 550

Samsung Galaxy Xcover 550

You can't receive email messages - Samsung Galaxy Xcover 550

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 32

Find "Email"

Press Menu.

Step 2 of 32

Find "Email"

Scroll to Email and press the Navigation key.

Step 3 of 32

Create new email account

Highlight the required provider or Other email accounts and press the Navigation key.

Step 4 of 32

Enter email account name

If you selected Other email accounts in step 2:
Key in the required name for the email account.

Step 5 of 32

Enter email address

Scroll to Email address and key in your email address.

Step 6 of 32

Enter username

Scroll to Username and key in the username for your email account.

Step 7 of 32

Enter password

Scroll to Password and key in the password for your email account.

Step 8 of 32

Enter password

Press the Navigation key.

Step 9 of 32

Enter outgoing server

If you selected a provider in step 2:

Step 10 of 32

Enter outgoing server

Press the Navigation key to finish setting up your phone.
Key in mail.vodafone.ie

Step 11 of 32

Enter outgoing port

Scroll to SMTP port and key in 25

Step 12 of 32

Turn off encryption of outgoing email messages

Scroll to Secure connection and press Change until the function is turned off.

Step 13 of 32

Select server type

Scroll to Mailbox type and press Change.

Step 14 of 32

Select server type

Scroll to POP3 and press the Navigation key.

Step 15 of 32

Enter incoming server

Scroll to Incoming email server and key in the name of your email provider's incoming server.

Step 16 of 32

Enter incoming port

Scroll to Port and key in 110

Step 17 of 32

Turn off encryption of incoming email messages

Scroll to Secure connection and press Change until the function is turned off.

Step 18 of 32

Turn off encryption of incoming email messages

Press the Navigation key.

Step 19 of 32

Edit settings

Press Options.

Step 20 of 32

Edit settings

Scroll to Settings and press the Navigation key.

Step 21 of 32

Turn off SMTP authentication

Press Email accounts and press the Navigation key.

Step 22 of 32

Turn off SMTP authentication

Highlight the name of the email account you've just set up and press the Navigation key.

Step 23 of 32

Turn off SMTP authentication

Scroll to Use SSL and press Change until the function is turned off.

Step 24 of 32

Turn off SMTP authentication

Press Back twice.

Step 25 of 32

Select setting for automatic retrieval of email messages

Scroll to Receiving options and press the Navigation key.

Step 26 of 32

Select setting for automatic retrieval of email messages

Highlight the name of the email account you've just set up and press the Navigation key.

Step 27 of 32

Select setting for automatic retrieval of email messages

Scroll to Check interval and press the Navigation key.

Step 28 of 32

Select setting for automatic retrieval of email messages

Highlight the required period and press the Navigation key.

Step 29 of 32

Select setting for automatic retrieval of email messages

Press Back.

Step 30 of 32

Select data connection

Scroll to Email profiles and press the Navigation key.

Step 31 of 32

Select data connection

Highlight the data connection and press the Navigation key.

Step 32 of 32

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Email"

Press Menu.
Scroll to Email and press the Navigation key.

2 Create new email account

Highlight the required provider or Other email accounts and press the Navigation key.

3 Enter email account name

If you selected Other email accounts in step 2:
Key in the required name for the email account.

4 Enter email address

Scroll to Email address and key in your email address.

5 Enter username

Scroll to Username and key in the username for your email account.

6 Enter password

Scroll to Password and key in the password for your email account.
Press the Navigation key.

7 Enter outgoing server

If you selected a provider in step 2:
Press the Navigation key to finish setting up your phone.
Key in mail.vodafone.ie

8 Enter outgoing port

Scroll to SMTP port and key in 25

9 Turn off encryption of outgoing email messages

Scroll to Secure connection and press Change until the function is turned off.

10 Select server type

Scroll to Mailbox type and press Change.
Scroll to POP3 and press the Navigation key.

11 Enter incoming server

Scroll to Incoming email server and key in the name of your email provider's incoming server.

12 Enter incoming port

Scroll to Port and key in 110

13 Turn off encryption of incoming email messages

Scroll to Secure connection and press Change until the function is turned off.
Press the Navigation key.

14 Edit settings

Press Options.
Scroll to Settings and press the Navigation key.

15 Turn off SMTP authentication

Press Email accounts and press the Navigation key.
Highlight the name of the email account you've just set up and press the Navigation key.
Scroll to Use SSL and press Change until the function is turned off.
Press Back twice.

16 Select setting for automatic retrieval of email messages

Scroll to Receiving options and press the Navigation key.
Highlight the name of the email account you've just set up and press the Navigation key.
Scroll to Check interval and press the Navigation key.
Highlight the required period and press the Navigation key.
Press Back.

17 Select data connection

Scroll to Email profiles and press the Navigation key.
Highlight the data connection and press the Navigation key.

18 Return to the home screen

Press Disconnect to return to the home screen.

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