Samsung Galaxy Xcover 550

Samsung Galaxy Xcover 550

It's not possible to leave a voice message on your phone - Samsung Galaxy Xcover 550

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 16

Find "Call forwarding"

Press Menu.

Step 2 of 16

Find "Call forwarding"

Scroll to Settings and press the Navigation key.

Step 3 of 16

Find "Call forwarding"

Scroll to Call and press the Navigation key.

Step 4 of 16

Find "Call forwarding"

Scroll to Voice call and press the Navigation key.

Step 5 of 16

Find "Call forwarding"

Scroll to Call forwarding and press the Navigation key.

Step 6 of 16

Select divert type

Highlight one of the following options:
Always

Step 7 of 16

Select divert type

If busy

Step 8 of 16

Select divert type

If no reply

Step 9 of 16

Select divert type

If out of reach

Step 10 of 16

Select divert type

Press the Navigation key.

Step 11 of 16

Divert calls to voicemail

Scroll to Divert to and press the Navigation key.

Step 12 of 16

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press OK.

Step 13 of 16

Divert calls to voicemail

If you selected If no reply in step 2:

Step 14 of 16

Divert calls to voicemail

Scroll to Waiting time and press the Navigation key.

Step 15 of 16

Divert calls to voicemail

Highlight the required duration and press the Navigation key.

Step 16 of 16

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Call forwarding"

Press Menu.
Scroll to Settings and press the Navigation key.
Scroll to Call and press the Navigation key.
Scroll to Voice call and press the Navigation key.
Scroll to Call forwarding and press the Navigation key.

2 Select divert type

Highlight one of the following options:
Always
If busy
If no reply
If out of reach
Press the Navigation key.

3 Divert calls to voicemail

Scroll to Divert to and press the Navigation key.
Key in (prefix) 5 (your phone number) and press OK.
If you selected If no reply in step 2:
Scroll to Waiting time and press the Navigation key.
Highlight the required duration and press the Navigation key.

4 Return to the home screen

Press Disconnect to return to the home screen.

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