1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-d0ceff7d-4059-460e-852c-3f907c304854.png?width=190&height=394)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e956f5b6-0b42-4f54-bebe-34b5220b4001.png?width=190&height=394)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-79b31942-4b46-4a1a-8611-2d6f2f72d176.png?width=190&height=394)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-63144f57-114c-4212-944f-25c1e3478467.png?width=190&height=394)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-15506034-c145-4016-bc8e-efcf57478d90.png?width=190&height=394)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-d4e0ea1a-72f8-49dd-b628-bf75c39e86f2.png?width=190&height=394)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-6c127132-c8be-42f6-ba2b-856f6aa512b4.png?width=190&height=394)