1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e0586a8c-55e3-406f-89d6-133c37164014.png?width=202&height=362)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-34dfd033-4867-4e2c-b85c-6c3fd978547f.png?width=202&height=362)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7de72b7d-cdf5-4436-8955-377f4cdcbc40.png?width=202&height=362)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-dec8893b-4fbd-4e54-935c-22e34d043791.png?width=202&height=362)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f011eaed-4791-4791-a0f9-d56c2f09f7ce.png?width=202&height=362)
2. Restore factory default settings
Press RESET.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-cc7d0e23-e742-4c96-b33e-04cb3c8f0842.png?width=202&height=362)
Press DELETE ALL. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-c91fad97-b4b9-403e-b482-21a758412ddd.png?width=202&height=362)