Samsung Galaxy S7

Samsung Galaxy S7

Android 6.0

I can't receive voice messages on my Samsung Galaxy S7 Android 6.0

Cause 2 of 4: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 9

Find "Call forwarding"

Press Phone.

Step 2 of 9

Find "Call forwarding"

Press MORE.

Step 3 of 9

Find "Call forwarding"

Press Settings.

Step 4 of 9

Find "Call forwarding"

Press More settings.

Step 5 of 9

Find "Call forwarding"

Press Call forwarding.

Step 6 of 9

Divert calls to voicemail

Press Voice call.

Step 7 of 9

Divert calls to voicemail

Press the required divert type.

(prefix) 5 (your phone number)

(prefix) 5 (your phone number)

(prefix) 5 (your phone number)

Step 8 of 9

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press ENABLE.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press Phone.

Press MORE.

Press Settings.

Press More settings.

Press Call forwarding.

2 Divert calls to voicemail

Press Voice call.

Press the required divert type.

Key in (prefix) 5 (your phone number) and press ENABLE.

(prefix) 5 (your phone number)

3 Return to the home screen

Press the Home key to return to the home screen.

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