Samsung Galaxy S5 Neo

Samsung Galaxy S5 Neo

It's not possible to leave a voice message on your phone - Samsung Galaxy S5 Neo

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 13

Find "Voice call"

Press Phone.

Step 2 of 13

Find "Voice call"

Press MORE.

Step 3 of 13

Find "Voice call"

Press Settings.

Step 4 of 13

Find "Voice call"

Press More settings.
After a moment the current settings are displayed.

Step 5 of 13

Find "Voice call"

Press Call forwarding.

Step 6 of 13

Find "Voice call"

Press Voice call.

Samsung Galaxy S5 Neo
Step 7 of 13

Select divert type

The current settings are displayed.

Step 8 of 13

Select divert type

Press one of the following options:
Always forward

Step 9 of 13

Select divert type

Forward when busy

Step 10 of 13

Select divert type

Forward when unanswered

Step 11 of 13

Select divert type

Forward when unreachable

Step 12 of 13

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press ENABLE.

Step 13 of 13

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Voice call"

Press Phone.
Press MORE.
Press Settings.
Press More settings.
After a moment the current settings are displayed.
Press Call forwarding.
Press Voice call.

2 Select divert type

The current settings are displayed.
Samsung Galaxy S5 Neo
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press ENABLE.

4 Return to the home screen

Press the Home key to return to the home screen.

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