Samsung Galaxy S Plus - Troubleshooting - You can't make video calls (Cause 2 of 3) | Vodafone Ireland
Samsung Galaxy S Plus

Samsung Galaxy S Plus

You can't make video calls - Samsung Galaxy S Plus

Cause 2 of 3: The other device does not support 3G or isn't connected to a 3G network

If you want to make a video call, both devices must support 3G and must be connected to a 3G network.

Solution: Make a normal call and ask if the other device supports 3G and if it's connected to a 3G network.

Samsung Galaxy S Plus

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone