Samsung Galaxy S III - Troubleshooting - It's not possible to leave a voice message on your phone (Cause 3 of 3) | Vodafone Ireland
Samsung Galaxy S III

Samsung Galaxy S III

It's not possible to leave a voice message on your phone - Samsung Galaxy S III

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 13

Find "Voice call"

Press Apps.

Step 2 of 13

Find "Voice call"

Press Phone.

Step 3 of 13

Find "Voice call"

Press the Menu key.

Step 4 of 13

Find "Voice call"

Press Call settings.

Step 5 of 13

Find "Voice call"

Press Call forwarding.

Step 6 of 13

Find "Voice call"

Press Voice call.

Samsung Galaxy S III
Step 7 of 13

Select divert type

The current settings are displayed.

Step 8 of 13

Select divert type

Press one of the following options:
Always forward

Step 9 of 13

Select divert type

Forward when busy

Step 10 of 13

Select divert type

Forward when unanswered

Step 11 of 13

Select divert type

Forward when unreachable

Step 12 of 13

Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

Step 13 of 13

Exit

Press the Home key to return to standby mode.

1 Find "Voice call"

Press Apps.
Press Phone.
Press the Menu key.
Press Call settings.
Press Call forwarding.
Press Voice call.

2 Select divert type

The current settings are displayed.
Samsung Galaxy S III
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number) and press Enable.

4 Exit

Press the Home key to return to standby mode.

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