Samsung Galaxy Pocket Neo

You can't start up your phone - Samsung Galaxy Pocket Neo

Cause 4 of 5: The wrong PIN is entered

If the wrong PIN is entered, your phone can't start up.

Solution: Key in the correct PIN.

Step 1 of 5

Turn on your phone

Press On/Off until your phone is turned on.
Slide your finger across the display to turn off the screen lock.

Step 2 of 5

Enter PIN

Key in your PIN and press OK.
If your phone rejects the SIM:
Contact your distributor or service provider where you bought your phone.

Step 3 of 5

Turn off your phone

Press and hold On/Off.

Step 4 of 5

Turn off your phone

Press Power off.

Step 5 of 5

Turn off your phone

Press OK.

Press On/Off until your phone is turned on.
Slide your finger across the display to turn off the screen lock.

Key in your PIN and press OK.
If your phone rejects the SIM:
Contact your distributor or service provider where you bought your phone.

Press and hold On/Off.

Press Power off.

Press OK.