1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-89840720-d5c5-4b5e-b11a-db6001afe8c5.png?width=214&height=458)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-cc025760-b7e2-465e-ac67-e59310dd57b0.png?width=214&height=458)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-92342cdb-847e-40a4-bcca-662b05a52a18.png?width=214&height=458)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-757191a3-8ead-48b6-b425-600d279e299a.png?width=214&height=458)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9f5897ba-0276-4236-931b-1bef27625819.png?width=214&height=458)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a832adea-c737-4f10-801f-9372bfd91233.png?width=214&height=458)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7a67d987-b026-4ecf-81ca-b6dc190e10ab.png?width=214&height=458)