1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e0948856-ff8f-4c3a-895a-6acad742554d.png?width=216&height=456)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4676d3ae-b6f2-46e5-8a3a-7cb3426bd6a0.png?width=216&height=456)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-08c51c24-1f71-479e-8642-a25ba2bf2123.png?width=216&height=456)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-880671a3-32c1-46cf-8d82-1c4108274715.png?width=216&height=456)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-30025dad-821c-46aa-b7ad-f8a65cfbc8d8.png?width=216&height=456)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9a7950c1-fdb6-47b0-91aa-65a915727332.png?width=216&height=456)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f6cf99e0-4fe5-4e29-abf8-e9ebaa4c8bfb.png?width=216&height=456)