Samsung Galaxy Note

Samsung Galaxy Note

You can't receive voice calls - Samsung Galaxy Note

Cause 2 of 3: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 12

Find "Voice call"

Press Applications.

Step 2 of 12

Find "Voice call"

Press Settings.

Step 3 of 12

Find "Voice call"

Press Call settings.

Step 4 of 12

Find "Voice call"

Press Call forwarding.

Step 5 of 12

Find "Voice call"

Press Voice call.

Samsung Galaxy Note
Step 6 of 12

Cancel all diverts

The current settings will be displayed.

Step 7 of 12

Cancel all diverts

Press one of the following options:
Always forward

Step 8 of 12

Cancel all diverts

Forward when busy

Step 9 of 12

Cancel all diverts

Forward when unanswered

Step 10 of 12

Cancel all diverts

Forward when unreachable

Step 11 of 12

Cancel all diverts

Press Disable.
A request to cancel all diverts is sent to the network.
Repeat until all diverts have been cancelled.

Step 12 of 12

Exit

Press the Home key to return to standby mode.

1 Find "Voice call"

Press Applications.
Press Settings.
Press Call settings.
Press Call forwarding.
Press Voice call.

2 Cancel all diverts

The current settings will be displayed.
Samsung Galaxy Note
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Press Disable.
A request to cancel all diverts is sent to the network.
Repeat until all diverts have been cancelled.

3 Exit

Press the Home key to return to standby mode.

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