Samsung Galaxy Note

Samsung Galaxy Note

You can't start up your phone - Samsung Galaxy Note

Cause 2 of 5: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 17

Find "Set up screen lock"

Press Applications.

Step 2 of 17

Find "Set up screen lock"

Press Settings.

Step 3 of 17

Find "Set up screen lock"

Press Location and security.

Step 4 of 17

Find "Set up screen lock"

Press Set up screen lock.

Samsung Galaxy Note
Step 5 of 17

Choose option

Choose one of the following options:
Create phone lock code using a pattern, go to 2a.
Create phone lock code using a PIN, go to 2b.
Create phone lock code using a password, go to 2c.
Turn off use of phone lock code, go to 2d.

Step 6 of 17

2a - Create phone lock code using a pattern

Press Pattern.

Step 7 of 17

2a - Create phone lock code using a pattern

Press and drag a point to connect at least four points.

Step 8 of 17

2a - Create phone lock code using a pattern

Press Continue.
Repeat the selected phone lock code to confirm.

Step 9 of 17

2a - Create phone lock code using a pattern

Press Confirm.

Step 10 of 17

2b - Create phone lock code using a PIN

Press PIN.

Step 11 of 17

2b - Create phone lock code using a PIN

Key in the required phone lock code and press Continue.

Step 12 of 17

2b - Create phone lock code using a PIN

Key in the phone lock code again and press OK.

Step 13 of 17

2c - Create phone lock code using a password

Press Password.

Step 14 of 17

2c - Create phone lock code using a password

Key in the required phone lock code and press Continue.

Step 15 of 17

2c - Create phone lock code using a password

Key in the phone lock code again and press OK.

Step 16 of 17

2d - Turn off phone lock code

Press None.

Step 17 of 17

Exit

Press the Home key to return to standby mode.

1 Find "Set up screen lock"

Press Applications.
Press Settings.
Press Location and security.
Press Set up screen lock.

2 Choose option

Choose one of the following options:
Create phone lock code using a pattern, go to 2a.
Create phone lock code using a PIN, go to 2b.
Create phone lock code using a password, go to 2c.
Turn off use of phone lock code, go to 2d.
Samsung Galaxy Note

3 2a - Create phone lock code using a pattern

Press Pattern.
Press and drag a point to connect at least four points.
Press Continue.
Repeat the selected phone lock code to confirm.
Press Confirm.

4 2b - Create phone lock code using a PIN

Press PIN.
Key in the required phone lock code and press Continue.
Key in the phone lock code again and press OK.

5 2c - Create phone lock code using a password

Press Password.
Key in the required phone lock code and press Continue.
Key in the phone lock code again and press OK.

6 2d - Turn off phone lock code

Press None.

7 Exit

Press the Home key to return to standby mode.

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