Samsung Galaxy Note 3

Samsung Galaxy Note 3

Android 4.3

I can't send and receive email messages on my Samsung Galaxy Note 3 Android 4.3

Cause 1 of 3: The incoming or outgoing mail server isn't available

Depending on which mobile network or Wi-Fi network you're connected to, your provider's email servers may be unavailable.

Solution: Use the outgoing server assigned to you by Vodafone.

Step 1 of 36

Find ""

Press .

Step 2 of 36

Find ""

Press .

Step 3 of 36

Create new email account

Press the Menu key.

Step 4 of 36

Create new email account

Press .

Step 5 of 36

Create new email account

Press .

Step 6 of 36

Enter email address

Press and key in your email address.

Step 7 of 36

Enter password

Press and key in the password for your email account.

Step 8 of 36

Select server type

Press .

Step 9 of 36

Enter username

Press the field below "[No translation]" and key in the username for your email account.

Step 10 of 36

Enter incoming server

Press the field below "[No translation]" and key in the name of your email provider's incoming server.

Step 11 of 36

Turn off encryption of incoming email messages

Press the drop down list below "[No translation]".

Step 12 of 36

Turn off encryption of incoming email messages

Press .

Step 13 of 36

Enter incoming port

Press the field below "[No translation]" and key in 110.

Step 14 of 36

Turn deletion of email messages on server on or off

Press the field below "[No translation]".

Step 15 of 36

Turn deletion of email messages on server on or off

Press to keep email messages on the server when you delete them on your phone.

Step 16 of 36

Turn deletion of email messages on server on or off

Press to delete email messages on the server when you delete them on your phone.

Step 17 of 36

Turn deletion of email messages on server on or off

Press .

Step 18 of 36

Enter outgoing server

Press the field below "[No translation]" and key in mail.vodafone.ie.

Step 19 of 36

Turn off encryption of outgoing email messages

Press the drop down list below "[No translation]".

Step 20 of 36

Turn off encryption of outgoing email messages

Press .

Step 21 of 36

Enter outgoing port

Press the field below "[No translation]" and key in 25.

Step 22 of 36

Turn on SMTP authentication

Press to turn on the function.

Step 23 of 36

Enter username

Press the field below "[No translation]" and key in the username for your email account.

Step 24 of 36

Enter password

Press the field below "[No translation]" and key in the password for your email account.

Step 25 of 36

Enter password

Press .

Step 26 of 36

Select setting for email message synchronisation

Press the drop down list below "[No translation]".

Step 27 of 36

Select setting for email message synchronisation

Press the required setting.

Step 28 of 36

Select setting for email message synchronisation

Press the drop down list below "[No translation]".

Step 29 of 36

Select setting for email message synchronisation

Press the required setting.

Step 30 of 36

Turn email message synchronisation on or off

Press to turn the function on or off.

Step 31 of 36

Turn email message notifications on or off

Press to turn the function on or off.

Step 32 of 36

Turn email message notifications on or off

Press .

Step 33 of 36

Enter email account name

Press the field below "[No translation]" and key in the required name.

Step 34 of 36

Enter sender name

Press the field below "[No translation]" and key in the required sender name.

Step 35 of 36

Finish setup

Press and wait a moment while your phone retrieves new email messages.

Step 36 of 36

Return to the home screen

Press the Home key to return to the home screen.

1 Find ""

Press .
Press .

2 Create new email account

Press the Menu key.
Press .
Press .

3 Enter email address

Press and key in your email address.

4 Enter password

Press and key in the password for your email account.

5 Select server type

Press .

6 Enter username

Press the field below "[No translation]" and key in the username for your email account.

7 Enter incoming server

Press the field below "[No translation]" and key in the name of your email provider's incoming server.

8 Turn off encryption of incoming email messages

Press the drop down list below "[No translation]".
Press .

9 Enter incoming port

Press the field below "[No translation]" and key in 110.

10 Turn deletion of email messages on server on or off

Press the field below "[No translation]".
Press to keep email messages on the server when you delete them on your phone.
Press to delete email messages on the server when you delete them on your phone.
Press .

11 Enter outgoing server

Press the field below "[No translation]" and key in mail.vodafone.ie.

12 Turn off encryption of outgoing email messages

Press the drop down list below "[No translation]".
Press .

13 Enter outgoing port

Press the field below "[No translation]" and key in 25.

14 Turn on SMTP authentication

Press to turn on the function.

15 Enter username

Press the field below "[No translation]" and key in the username for your email account.

16 Enter password

Press the field below "[No translation]" and key in the password for your email account.
Press .

17 Select setting for email message synchronisation

Press the drop down list below "[No translation]".
Press the required setting.
Press the drop down list below "[No translation]".
Press the required setting.

18 Turn email message synchronisation on or off

Press to turn the function on or off.

19 Turn email message notifications on or off

Press to turn the function on or off.
Press .

20 Enter email account name

Press the field below "[No translation]" and key in the required name.

21 Enter sender name

Press the field below "[No translation]" and key in the required sender name.

22 Finish setup

Press and wait a moment while your phone retrieves new email messages.

23 Return to the home screen

Press the Home key to return to the home screen.

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