Samsung Galaxy Note 3

Samsung Galaxy Note 3

Android 4.3

I can't start my Samsung Galaxy Note 3 Android 4.3

Cause 1 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 17

Find ""

Slide your finger downwards starting from the top of the screen.

Step 2 of 17

Find ""

Press the settings icon.

Step 3 of 17

Find ""

Press the tab.

Step 4 of 17

Find ""

Press .

Step 5 of 17

Find ""

Press .

Step 6 of 17

Create phone lock code using a pattern

Press .

Step 7 of 17

Create phone lock code using a pattern

Slide your finger across the screen to connect at least four points and press .

Step 8 of 17

Create phone lock code using a pattern

Repeat the selected phone lock code and press .

Step 9 of 17

Create phone lock code using a pattern

Key in a four-digit PIN and press .

Step 10 of 17

Create phone lock code using a pattern

Key in the PIN again and press .

Step 11 of 17

Create phone lock code using a PIN

Press and key in the current phone lock code.

Step 12 of 17

Create phone lock code using a PIN

Press .

Step 13 of 17

Create phone lock code using a PIN

Key in a four-digit PIN and press .

Step 14 of 17

Create phone lock code using a PIN

Key in the PIN again and press .

Step 15 of 17

Turn off use of phone lock code

Press and key in the current phone lock code.

Step 16 of 17

Turn off use of phone lock code

Press .

Step 17 of 17

Return to the home screen

Press the Home key to return to the home screen.

1 Find ""

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press the tab.
Press .
Press .

2 Create phone lock code using a pattern

Press .
Slide your finger across the screen to connect at least four points and press .
Repeat the selected phone lock code and press .
Key in a four-digit PIN and press .
Key in the PIN again and press .

3 Create phone lock code using a PIN

Press and key in the current phone lock code.
Press .
Key in a four-digit PIN and press .
Key in the PIN again and press .

4 Turn off use of phone lock code

Press and key in the current phone lock code.
Press .

5 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone