Samsung Galaxy J6+

Samsung Galaxy J6+

Android 8.1

I can't make voice calls on my Samsung Galaxy J6+ Android 8.1

Cause 14 of 14: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 10

Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Step 2 of 10

Find "Network operators"

Press the settings icon.

Step 3 of 10

Find "Network operators"

Press Connections.

Step 4 of 10

Find "Network operators"

Press Mobile networks.

Step 5 of 10

Find "Network operators"

Press Network operators.

Step 6 of 10

Select network manually

Press the required SIM.

Step 7 of 10

Select network manually

If you want to select a network manually, press Search networks and wait while your phone searches for networks.

Step 8 of 10

Select network manually

Press the required network.

Step 9 of 10

Select network automatically

If you want to select a network automatically, press Select automatically.

Step 10 of 10

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Press the settings icon.

Press Connections.

Press Mobile networks.

Press Network operators.

2 Select network manually

Press the required SIM.

If you want to select a network manually, press Search networks and wait while your phone searches for networks.

Press the required network.

3 Select network automatically

If you want to select a network automatically, press Select automatically.

4 Return to the home screen

Press the Home key to return to the home screen.

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