Samsung Galaxy J6+

Samsung Galaxy J6+

Android 8.1

I can't make voice calls on my Samsung Galaxy J6+ Android 8.1

Cause 1 of 14: Fixed dialling is turned on

When you turn on fixed dialling, you can only call predefined numbers and do emergency calls.

Solution: Turn off fixed dialling.

Step 1 of 11

Find "Fixed dialling numbers"

Press Phone.

Step 2 of 11

Find "Fixed dialling numbers"

Press the menu icon.

Step 3 of 11

Find "Fixed dialling numbers"

Press Settings.

Step 4 of 11

Find "Fixed dialling numbers"

Press More settings.

Step 5 of 11

Find "Fixed dialling numbers"

Press the required SIM.

Step 6 of 11

Find "Fixed dialling numbers"

Press Fixed dialling numbers.

Step 7 of 11

Turn on fixed dialling

Press Enable FDN.

Step 8 of 11

Turn on fixed dialling

Key in your PIN2 and press OK.

Step 9 of 11

Turn off fixed dialling

Press Disable FDN.

Step 10 of 11

Turn off fixed dialling

Key in your PIN2 and press OK.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Fixed dialling numbers"

Press Phone.

Press the menu icon.

Press Settings.

Press More settings.

Press the required SIM.

Press Fixed dialling numbers.

2 Turn on fixed dialling

Press Enable FDN.

Key in your PIN2 and press OK.

3 Turn off fixed dialling

Press Disable FDN.

Key in your PIN2 and press OK.

4 Return to the home screen

Press the Home key to return to the home screen.

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